Description based on the Specified Commercial Transactions Act
Distributor
Regenera Coffee Co., Ltd.
Representative
Junji Hara
location
1-15-2-2611 Tamagawa, Setagaya-ku, Tokyo 158-0094
Telephone number
070-2025－8650
Telephone reception hours
Reception hours: 10:00-18:00 (excluding weekends and holidays)
*If the reception is closed, please contact us by email.
Email address
Website URL
Product sales price
Please see the product page.
Sold in Japanese Yen.
Fees required other than the product price
Ordered products are usually shipped within 2-3 business days, but we are currently waiting for new crops to arrive from Brazil. We will ship as soon as they arrive after April 2025. Information about arrivals will be posted on our website as appropriate. Delivery will be made by the following methods.
Delivery company: Yamato Transport, Sagawa Express, or Japan Post
Delivery area: All over Japan
Shipping fee: ¥500 (tax included) nationwide, except for Okinawa and Hokkaido, which is ¥1,300 (tax included)
Payment method
Credit card payment
Settlement Period
Credit card payments are processed immediately when you order the product.
Delivery time of the product
We will ship your order within 3 business days.
Returns and Exchanges
We value customer satisfaction, however, due to the nature of our products, we cannot accept returns or refunds on opened coffee beans. However, if the product is defective or faulty, we will accept returns or exchanges. Please be sure to contact us within 3 days of receiving the product.
regenera-coffee@outlook.jp
If the product is defective or faulty, please send it to "Regenera Coffee Support Team" (1-15-2-2611 Tamagawa, Setagaya-ku, Tokyo) by courier with the recipient's receipt. We will reship the same product only if it is in stock. If it is out of stock, we will refund the full purchase price, including shipping and product cost. If you wish to return the product, please be sure to contact regenera-coffee@outlook.jp. We will not accept returns by any method other than the one specified by our company.
Average price
1,500 yen/100g