Experience the perfect cup of coffee with our diverse line of Mantiqueira Terroir coffees, tailored to different roasting and brewing methods to ensure a consistent, flavorful taste every time.
Classic
We value customer satisfaction, however, due to the nature of our products, we cannot accept returns or refunds on opened coffee beans. However, if the product is defective or faulty, we will accept returns or exchanges. Please be sure to contact us within 3 days of receiving the product.
regenera-coffee@outlook.jp
If the product is defective or faulty, please send it to "Regenera Coffee Support Team" (1-15-2-2611 Tamagawa, Setagaya-ku) by courier with the recipient's receipt. We will resend the same product only if it is in stock. If it is out of stock, we will refund the full purchase price, including shipping and product cost. If you wish to return the product, please be sure to contact regenera-coffee@outlook.jp. We will not accept returns using any method other than the one specified by our company.
Payment method: Credit card paymentOrdered products are usually shipped within 2-3 business days, but we are currently waiting for new crops from Brazil. We will ship as soon as they arrive after April 2025. Information about the arrival of products will be posted on our website as appropriate. Delivery will be made by the following method.
- Delivery company: Yamato Transport, Sagawa Express, or Japan Post
- Delivery area: All over Japan
- Shipping fee: ¥500 (tax included) nationwide, except for Okinawa and Hokkaido, which is ¥1,300 (tax included)